You need comfortable, breathable, durable, lightweight, and waterproof boots that can cool your feet in the heat, warm them in the cold, and protect them from all kinds of hiking trails, scuff marks or even during the most demanding conditions.
You will get instant comfort, fit, and feel when wearing the boots (NO BREAK-IN PERIOD!).
Measure from the top of your toe to the bottom of the heel.
If there is anything we can help, don't hesitate to contact us by filling contact form below:
We wan to compensate for your inconvenience, if any
Within 7 days of receiving the item
For order over $100
Delivery within Singapore will be FREE of charge via Ninja Van. Please allow 3 - 4 working days for delivery.
*Delivery time may be longer during COVID-19 so please contact us at firstname.lastname@example.org if you want to confirm your delivery schedule.
We have a 6-months Water-Proof Guarantee for Singapore customers upon purchase.
Footwear purchased online are granted a limited 1-year warranty.
Visit our Returns Center or drop us an email at email@example.com to initiate request.
Upon inspection of the boots, we will provide either an exchange, refund (full or partial), or reject the request for exchange.
- Extended wear and tear damage, included but not limited to worn stitching and wear holes
- Damage resulting from general misuse, neglect, or other damage outside of normal use
- Modifications or alterations to the boot
- Damage resulting from contact with any foreign substance or chemicals
- Sizing issues
- No receipt is presented to Altai Gear Singapore
If you happen to order the wrong size, we cover free standard shipping for one size exchange request. Subsequent size exchange request may be subject to shipping charges and determined on a case-by-case basis.
Contact us directly at firstname.lastname@example.org to initiate your request.
Criteria for Size Exchange Requests:
- For Singapore online purchases only
- Size exchange return request initiated within 7 days of receipt
- Visit our Returns Center or drop us an email at email@example.com to initiate request
- New and unworn condition maintained
- Hang tags must remain on the product
- Boots returned in original packaging
Upon inspection, if the boots do not meet the above criteria, the exchange will include a handling fee for the damaged inventory returned. Handling fees may vary depending on condition of returned boots.